Among the services offered by SMRT International are:
SMRT operates metro as well as light rail systems, including automated people mover systems, driverless metro systems and monorail systems. Leveraging our mass transit track record in Singapore, SMRT offers rail transport services from fare collection to station and rail operations. We also manage operations across multi modal transport networks, comprising metro rail, light rail, buses and other feeder networks.
SMRT offers metro operations and maintenance consultancy, ranging from providing operational inputs and system design reviews to conducting system trial runs and mobilisation of resources for the operation of the transport systems leading to full revenue service.
During the initial consulting phase, we provide operational and maintenance inputs on key areas, such as user friendliness of station design, optimising the depot design, and human factors and work flow considerations in the Operation Control Centre.
In addition, we conduct a review of operational requirements and design information relating to the following areas:
- Rolling Stock
- Signaling system
- Automatic Fare Collection systems
- Station architecture
- Safety and environment requirements
Station and Depot Design Review
In the design review phase, we tap on a knowledge base of past experiences to provide operational feedback to the system suppliers. This enables us to recommend ideas leading to the goals of:
- Integrating the elements of systems engineering - civil, M&E and railway systems
- Ensuring that the system is able to deliver to a high level of standards during operations
- Improving system life-cycle costs
Railway System Management Consulting
Our operational expertise enables us to prepare comprehensive, standards-compliant operational procedures and guidelines relating to the following:
- Safety Management Systems
- Environmental & Quality Management Systems
- Railway operating procedures
- Standard Operating Procedures
- Emergency procedures
- Guideway Access Controls
- Coordination with multi-agencies
- Maintenance standards and checklists
Training and Certification
Essential to any organisation is a competent and effective workforce. In addition to providing operational systems and policies, we ensure effective transfer of knowledge and required skillsets via staffing, training and certification of manpower for the project.
SMRT offers bus and taxi operations, as well as maintenance capabilities. We own, operate and maintain our fleet of buses and taxis from three strategically located depots.
SMRT has an excellent track record in operating public bus routes, with services such as transport simulation studies and recommendations, bus and driver scheduling and management, driver training, bus fleet management, trial and procurement of buses. The Euro V is the current standard. We also manage both premium and standard taxis.
We provide a comprehensive range of repair and maintenance services to our 4,000-strong fleet of buses and taxis, internally managing our own spare parts inventory. We also have the capability to schedule and provide comprehensive maintenance and accident repair for external vehicles.
Training & Certification
SMRT develops robust training programmes aimed at raising the service level of drivers and promoting eco safe driving techniques to increase fuel efficiency and passenger comfort. We are an approved training centre for the Institute of Technical Education in Singapore.