Home / Doing Business with Us / SMRT International / Products and Services
Products and Services

World-Class Expertise in Transport Solutions

Backed by the expertise and experience of SMRT Corporation, our subsidiaries – SMRT International and SMRT Services – offer operations and maintenance (O&M), engineering, consultancy and project management services to rail and road transport owners around the world. Our range of solutions includes in-house proprietary products, such as automatic faregates and on-board information system displays.

Products

SMRT Services leverages its in-house engineering expertise to develop its own range of proprietary products.

STARIS™

The SMRT Active Routemap Information System (STARiS) has set the standard for real-time travel information:

Standalone versatility

  • The unique standalone control capability allows for quick configuration and upgrades in all train systems. It eliminates the need for complex interfaces, minimises costly alterations and additions and simplifies maintenance needs.
  • Highly scalable, the use of distanced-based ‘logical triggers’ is highly flexible and accommodates future expansions of network and inclusion of information.
  • It allows for full customisation to drive other display media such as the LED, LCD or plasma display monitors.

Low cost

  • STARiS uses off-the-shelf and modular parts with fully embedded architecture. This translates into low acquisition, maintenance and system upgrade costs.

Responsive to operational needs

  • STARiS comprises a dynamic route-map, a Vacuum Florescent Display that provides multi language transcript of audio announcements and a built-in digital voice announcer.
  • With a simple update of trigger points via a multi-database, STARiS can generate instant system-wide message updates  anywhere along the track.

Customisable and clever design

  • Dynamic route map sports a sleek, singular, uni-body design that can be mounted or slipped easily into existing panels.
  • Vacuum Florescent Display, with its embedded electronics, offers a clear view in day and night conditions.
  • Flat-panel high-definition thin-film transistor LCD infotainment version provides crisp display, allowing for customised dynamic display according to customer preference, along with quick returns on investment.

Suitable for:

  • Transport and theme park operators
  • Train manufacturers

Download the PDF brochure

TITAN™ SERIES FARE GATES

Our fare gates are designed to optimise throughput in high traffic volume environment and smoothen fare collection.

TITAN™ CRONOS SERIES

The Cronos Series Fare Gates are the ideal solution for train stations and access control facilities requiring barrier-free access and safety for special-needs customers. Designed with wide aisle gates, they allow for independent access and passage for wheelchair-bound customers, the elderly, children and travelers with luggage. The wide swing gates built into the Cronos Series is a unique feature which other TITAN™ gates do not possess.

Designed for safety

  • Modern and uniquely contoured top cover design and intuitive lane guides with angled cabinets provide enhanced visibility
  • Highly reliable servomotors of the gate system allow for speed control, manually assisted usage and accurate swing movement

Cost effective

  • Modular nature means it is a cost-effective, quick-to-implement solution
  • Minimal maintenance downtime and low manpower requirements translate to long-term cost savings

User compatibility and customisability

  • Open source Operating System (QNX) allows for easy integration with existing applications and future system upgrades
  • Configurable for various ticketing needs and can interface with many building security systems
  • Compatible with
    • Contactless smartcards
    • Magnetic cards
    • Coin tokens
    • Biometric access
  • Complementary interface with
    • Closed-circuit television (CCTV)
    • Emergency system
    • Building automation system

High Durability

  • High grade stainless steel gate cabinets do not corrode or blemish easily

Suitable for:

  • Transport companies
  • Theme park operators
  • Facilities requiring access control, with or without fare control.

Download the PDF brochure


TITAN™ ELITE SERIES

Combining state-of-the-art hardware with cutting edge neural technology, the Elite series Automatic Gates offer a reliable fare collection system with unmatched detection capabilities. 

Robust detection

  • First in the world to employ a patented, state-of-the-art detection technology that optimises and controls human traffic flow
  • Sensor intelligence performs complex algorithms, enabling the accurate differentiation between humans and objects
  • Highly accurate detection resolution of down to 5cm enhances safety and prevents loss of fare revenue
Cost effective
  • Unique barrier design allows for low variant count
  • Modular system means minimal maintenance downtime and manpower requirements as replacements of units can be done on-site
High durability
  • High grade stainless steel gate cabinets do not corrode or blemish easily and can withstand the punishing demands of a high-volume environment
User compatibility and customisability
  • Open source Operating System (QNX) allows for easy integration with existing applications and future system upgrades
  • Configurable for various ticketing needs, such as contactless smart cards, magnetic cards, coin tokens and biometric access
  • Option to integrate large frontal LCD displays for messaging and advertisements
Ergonomic design
  • Uniquely contoured design serves as intuitive lane guides to direct traffic flow and prevents items from being caught during transit
  • Top panel display is angled for enhanced visibility in a crowded environment
Suitable for:
  • Transport companies
  • Theme park operators
  • Facilities requiring access control, with or without fare control.
Download the PDF brochure

TITAN™ SERIES SLIM SERIES

This series follows the configurations of the Elite Series. However, the unique feature of this product is its slim design.
  • Ultra-slim cabinet width of 200 mm
  • Servo-driven Telescopic Retractable Barrier System / Servo-driven Swing Flap System
  • Designed to support aisle width from 500 mm to 900 mm
Download the PDF brochure

TITAN™ MOBILE SERIES AUTOMATIC GATES

The Mobile Series Automatic Gates is built with all the key advantages of a robust fare collection system.
Fast processing
  • User-friendly access gates are designed for fast processing of passengers in and out of designated transit areas
  • Uniquely designed without a barrier system and sensor logic system so as to achieve high passenger flow and allow easy maintenance
Cost effective
  • Modular system means minimal maintenance downtime and manpower requirements as replacements of units can be done on-site
Fully mobile and standalone
  • Compact and light-weight gate cabinet design makes it easy to transport to any location upon request
  • Able to configure as standalone for easy set-up at ad-hoc events that need to accommodate large crowds
  • Able to operate as standalone and hold up to 50,000 transactions in the database storage
High durability
  • High grade stainless steel gate cabinets do not corrode or blemish easily and can withstand the demands of a high-volume environment
User compatibility and customisability
  • Open source Operating System (QNX) allows for easy integration with existing applications and future system upgrades
  • Configurable for various ticketing needs and can interface with many security systems
Ergonomic design
  • Top panel display is angled to enhance visibility in a crowded environment
Environmentally friendly
  • Recyclable synthetic materials are used
  • Lead-free electronics, energy efficient light emitting diodes (LEDs), servomotors and LCD displays minimise energy consumption
Suitable for:
  • Transport companies
  • Theme park operators
  • Facilities requiring access control, with or without fare control.
Download the PDF brochure

 


Services

Among the services offered by SMRT International are:

Rail Transport

SMRT operates metro as well as light rail systems, including automated people mover systems, driverless metro systems and monorail systems. Leveraging our mass transit track record in Singapore, SMRT offers rail transport services from fare collection to station and rail operations. We also manage operations across multi modal transport networks, comprising metro rail, light rail, buses and other feeder networks.

Consultancy Services

SMRT offers metro operations and maintenance consultancy, ranging from providing operational inputs and system design reviews to conducting system trial runs and mobilisation of resources for the operation of the transport systems leading to full revenue service.

During the initial consulting phase, we provide operational and maintenance inputs on key areas, such as user friendliness of station design, optimising the depot design, and human factors and work flow considerations in the Operation Control Centre.

In addition, we conduct a review of operational requirements and design information relating to the following areas:

  • Infrastructure
  • Rolling Stock
  • Signaling system
  • Automatic Fare Collection systems
  • Station architecture
  • Safety and environment requirements

Station and Depot Design Review

In the design review phase, we tap on a knowledge base of past experiences to provide operational feedback to the system suppliers. This enables us to recommend ideas leading to the goals of:

  • Integrating the elements of systems engineering - civil, M&E and railway systems
  • Ensuring that the system is able to deliver to a high level of standards during operations
  • Improving system life-cycle costs

Railway System Management Consulting

Our operational expertise enables us to prepare comprehensive, standards-compliant operational procedures and guidelines relating to the following:

  • Safety Management Systems
  • Environmental & Quality Management Systems
  • Railway operating procedures
  • Standard Operating Procedures
  • Emergency procedures
  • Guideway Access Controls
  • Coordination with multi-agencies
  • Maintenance standards and checklists

Training and Certification

Essential to any organisation is a competent and effective workforce. In addition to providing operational systems and policies, we ensure effective transfer of knowledge and required skillsets via staffing, training and certification of manpower for the project.

Road Transport

SMRT offers bus and taxi operations, as well as maintenance capabilities. We own, operate and maintain our fleet of buses and taxis from three strategically located depots.

Operations

SMRT has an excellent track record in operating public bus routes, with services such as transport simulation studies and recommendations, bus and driver scheduling and management, driver training, bus fleet management, trial and procurement of buses. The Euro V is the current standard. We also manage both premium and standard taxis.

Maintenance

We provide a comprehensive range of repair and maintenance services to our 4,000-strong fleet of buses and taxis, internally managing our own spare parts inventory. We also have the capability to schedule and provide comprehensive maintenance and accident repair for external vehicles.

Training & Certification

SMRT develops robust training programmes aimed at raising the service level of drivers and promoting eco safe driving techniques to increase fuel efficiency and passenger comfort. We are an approved training centre for the Institute of Technical Education in Singapore.

Contact Us

Customer Relations Hotline: 1800 336 8900

Compliment Us 

Feedback Form 

Lost and Found

Follow Us