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Fares & Claims

Fares

Taxi customers are charged metered fares based on distance travelled, with different flag down rates and other applicable surcharges.

Basic

Basic Fare Toyota Prius Ssangyong London  Chrysler
Flag-Down (inclusive of first km or less)   $3.90 $3.90  $3.90 $5.00
Every 400m thereafter or less up to 10km $0.22 $0.33  $0.30 $0.33
Every 350m thereafter or less after 10km   $0.22 $0.33  $0.30 $0.33
Every 45secs of waiting or less $0.22 $0.33  $0.30 $0.33 

Additional

The following additional charges may be applicable

Extra Passenger Surcharge (for Ssangyong and London taxis only)

Late Night Hiring Surcharge

City Area Surcharge

Location Surcharges

Seletar Airport

$3.00

Monday – Sunday

Incl. Public Holidays

6pm to 11.59pm

$3.30

$10.00

$10.00

$10.00

SMRT Taxis fixed cab fares for commuters using JustGrab on the Grab ride-hailing app, effective from 22 March 2017.
Additional Surcharges - JustGrab
For 5 – 10km, extra $10.00
For 10 – 15km, extra $15.00
For 15 – 20km, extra $20.00

Electronic Road Pricing (ERP) charges

The passenger is required to bear the ERP charges shown on the In-vehicle Unit of the taxi. The ERP charge is deducted each time the taxi passes through an ERP gantry that is in operation. 

Please reimburse our driver for the ERP charges incurred during the trip and for Fuji Xerox Towers drop-off.

Cross Border Service

Travel comfortably between Singapore and Malaysia. Call 6555 8888 to book a taxi.

Booking must be made at least one day in advance and is subject to availability.

From To Rate Cross Border Surcharge 
Any location in Singapore

(one pick-up point)
Larkin Terminal S$60  
Changi Airport/Seletar Airport Larkin Terminal S$80  
Ban San Street Terminal Larkin Terminal S$10 per person (Share-a-cab)  S$2 per person
Larkin Terminal Any location in Singapore

(one drop-off point)
S$55  
Larkin Terminal Ban San Street Terminal RM15 per person (Share-a-cab)  RM5 per person

Travel to and from

Singapore Cruise Centre at HarbourFront and Tanah Merah

Our Limousine counters are located in the arrival hall of the Cruise Centre at HarbourFront and Tanah Merah. The rate per transfer to any destination in Singapore is S$50.

Transfers & Charters

Transfers and charters are available for individuals or groups. To make a booking, call 6555 8888 or click here.

Wheelchair Transfer

Our London taxis offer wheelchair users point-to-point service in safety and comfort. The interior is designed for passenger to remain seated in his/her wheelchair throughout the journey. To make a booking, call 6555 8888.

Limousine Counters

Large Limousine are available at HarbourFront and Tanah Merah Ferry Terminal, VivoCity, Singapore Zoo / Night Safari / Resorts World Sentosa (RWS) and Sentosa Beach Station.

  • Fares start from 
$50 per point-to-point direct transfer* (as per planned route+) within Singapore
  • $15 surcharge is applicable for each additional stop to the final destination
  • Hourly chartered rate from $50 is applicable for island transfer^
  • Late night hiring surcharge of $12 (one-time charge per vehicle per transfer) is applicable for all trips provided between 12 midnight to 5.59am
  • For hourly charter, a late night hiring surcharge of $15 applies
  • Credit card payment is subjected to administrative fee

    * Direct transfer – Route has to be direct and not roundabout
    + Planned route – The coordinator, driver and passenger will have a consensus on the route to reach the final destination
    ^ Island transfer – Refers to roundabout trip for the purpose of sight-seeing

Rates

Location Ssangyong MPV London Toyota Prius / Epica  Chrysler 
Airport Transfer (Arrival) $55 $55 $39 $70
Airport Transfer (Departure) $50 $50 $36 $65
Point-to-Point $50 $50 $36 $65
Hourly Charter Rate (min. 2 hours) $50 $50 $39 $70
Cancellation of Confirmed Bookings $10 $10 $10 $20

Terms & Conditions

Amendment of bookings

A $10 surcharge is applicable for any amendment made within 2 hours prior to pick up time. For Chrysler taxis, the surcharge is $15.

Additional pick-up/drop-off point

A $10 surcharge per stop is applicable for any additional stop (en-route) to the final destination. For Chrysler taxis, the surcharge is $15.

A $20 surcharge per stop is applicable for any additional stop (non en-route) to the final destination. 

Late night hiring surcharge

A $12 surcharge per trip is applicable, based on the passenger's boarding time, from 12 midnight to 5.59am. For Chrysler taxis, the surcharge is $15.

Waiting time charges

Airport Transfer (Departure) / Point-to-Point: SGD$10 per block of 15 minutes based on advised pick-up time.

Airport Transfer (Arrival): No charge for the first 45 minutes based on the actual landing time of flight, additional SGD$10 for subsequent block 15 minutes.

Cancellation of confirmed booking

A $10 charge is applicable for cancellation made within two hours prior to agreed pick-up time. 100% full charge per trip/per hour will be charged if the driver is already proceeding to the pick-up point or “Passenger No Show.” For Chrysler taxis, the cancellation charge is $20.

Sentosa entry

Rates quoted exclude entrance fees to Sentosa, if any.

 

Modes of Payment

You can pay for your trip onboard our taxis by cash or card.

From 1 May 2014, we no longer accept payment by VISA on our taxis. You can still pay with:



There is a 10% administrative charge in addition to the total taxi fare for credit and charge card payments. An administrative charge of $0.30, on top of the metered fare, applies for payments made with EZ-link and NETS cards. 

Taxi Gift Voucher

Pamper your loved ones with taxi gift vouchers. SMRT taxi vouchers are available in denominations of $2, $5 and $10. Click here to send us a purchase request through the enquiry form.

 

Claims & Customer Service

For customer service relating to claims, please call our hotline 6555 8888.