SMRT train and bus service hours extended on eve of Vesak Day [Download] More
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Security

SMRT Community Emergency Preparedness Programme
 

SMRT takes the security of our network very seriously. We work hard to upgrade and improve our security measures while ensuring your journey is a pleasant experience.

 

Since terrorist attacks on the London and Madrid subway systems, we have been taking extra steps to keep you safe. We have increased patrols inside stations and on trains. Our employees continually receive training on how to react to emergencies and mitigate threats.

 

In addition, we introduced the SMRT Community Emergency Preparedness (SCEP) programme in December 2006, a public awareness and education programme that empowers the public to play a more active role in enhancing the safety and security in the public transport network.

 

The SCEP is the first integrated transport security training programme by a public transport service provider and is developed as a 3P partnership (Private-Public-People), in close collaboration with the Ministry of Home Affairs and Land Transport Authority. Through this programme, we have trained 18,236 participants from educational institutions, private organisations and voluntary groups.

 

If you are interested to participate in SCEP, sign up here

 

For more information about the programme, drop a mail to .
 

We Need Your Help

It is not possible for our staff to be everywhere and neither is it feasible for us to be checking every person who enters the network. We cannot do it on our own so we need you to be our ears and eyes. If you see suspicious packages, bags or even behaviour, report it immediately to our staff.

 

How do you determine a suspicious package? Just remember HOT

  • H - Hidden
    Is the item intentionally hidden?
  • O – Obviously Suspicious
    Does the item seem to be overly suspicious? ie. Oily patches, wiring, ticking sound, etc
  • T – Typical of Environment
    Is the item typical of the environment? If not, where should it be placed? 

If you find such an item, inform our station staff immediately.

 

When observing a suspicious person, remember SALUTE

  • S – Size
    Take note of the number of people, gender, age and physical description
  • A – Activity
    Describe what the person(s) is doing
  • L – Location
    Provide the exact location of the person(s)
  • U – Uniform
    Describe what the person(s) is wearing
  • T – Time
    Provide date, time and duration of activity
  • E - Equipment
    Did the person(s) have a vehicle, camera, video, etc? Describe the item(s)

For info on emergency evacuation from trains and stations, please click here