Home Public Transport Commuters & Communities

Volunteer With Us

GO-TO SMRT

CONNECTING COMMUNITIES

VOLUNTEER WITH US

Volunteering as a Caring Commuter Champion offers a unique way to inspire kindness and consideration among fellow travellers on public transport. By volunteering to be a Caring Commuter Champion, you set a positive example, encouraging others to adopt behaviour that fosters a sense of community and compassion. You can create a ripple effect of goodwill by improving the overall experience for everyone.

Be a Caring Commuter Champion

Help make public transportation more pleasant, safe, and inclusive by volunteering as a Caring Commuter Champion. You’ll play a key role in promoting kindness, supporting others in emergencies, and making commuting easier for those who may need guidance.


Why Volunteer?

  • Create a positive, welcoming atmosphere on public transport.
  • Offer support to people who are new to the system or in need.
  • Help reduce stress and encourage safety for everyone.
  • Strengthen a sense of community and belonging among commuters.


Join Us!

Ready to make a difference? Click to sign up and tell us how you’d like to help.  

Details on volunteer opportunities can be found below.

Volunteer With Us

Volunteer Opportunities
Responsibilities
Commitment
Go-To SMRT Roadshow Volunteer

• Assist persons on wheelchair to understand a safer way to board and disembark from the train to the platform

• Interact with elderlies and share about safety commuting tips

• Educate and influence public to be caring commuters

2 hours training by SMRT + 2 volunteer hours in stations/bus interchanges


SMRT Learning Journey Volunteer

• Assist commuters with system map, assist on the usage of TUK machines, and help commuters with wayfinding matters

• Share about the roles and responsibilities of the station staff/bus captain

• Learn about the inclusive features in the station/bus interchanges

• Volunteer and participate in Adopt-A-Station/Adopt-An-Interchange programme

2 hours training + 2-3 volunteering hours


Caring Commuter Workshop for Public

• Perform role-play and experiential demonstration to help commuters with different types of disabilities

• How to use 4 Gives and 3As to assist fellow commuters

• Be caring commuter champion after the workshop

3 hours training
Go-To SMRT Service Associate

• Perform assistance to commuters with different disabilities

• Interact with public and support Station staff with crowd control

• Support special needs to travel safely and confidently on public transport through familiarisation

• Orientate Person-in-Wheelchair on his/her travel route through familiarization tour

1 hour training + 2-3 volunteering hours