The commuter will be able to board the bus with the help of our Service Leader. Our Service Leader will do the following:
(a) Stop the bus closer to the kerb at the bus stop
(b) Allow other passengers on board to alight first
(c) Bring down the ramp at the exit door for the passenger-in-wheelchair to board the bus
(d) Ensure passenger-in-wheelchair is secured in his seat
(e) Help the passenger-in-wheelchair to tap his ez-link card or slot the fare into the coin box before stowing the ramp to its original position
The Service Leader will then open the front door to allow other passengers to board the bus, and continue the journey.